Workstation Edition helps system administrators keep IT systems up and computer users happy by offering the industry’s richest remote-support toolkit. Support staff can often detect, diagnose, and solve problems faster than local support using built-in operating system functions. Background access means the user need not be interrupted during the implementation of solutions.

Server Edition provides real-time performance, connection, hardware and registry information so you know exactly what’s going on and when. This gives you access to the nuts and bolts of your system so that you can perform the diagnostic tests you need in order to keep your servers running smoothly.


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